Privacy Policy

Last updated: 2026

At ORYX HOME, we are deeply committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

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1. Personal Information We Collect

When you visit ORYX HOME, we collect certain information about your device, your interaction with the store, and the information necessary to process your purchases.

• Device Information: When you access our store, we automatically collect details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the specific web pages or products you view, and how you interact with the site.

• Order Information: When you make a purchase or attempt to make a purchase through our store, we collect specific information from you, including your name, billing address, shipping address, payment information (including credit card numbers or cash-on-delivery preferences), email address, and phone number.

2. How We Use Your Personal Information

We use the information we collect to provide you with a seamless and premium shopping experience. Specifically, we use this data to:

• Fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

• Communicate with you regarding your orders, tracking details, or customer support inquiries.

• Screen our orders for potential risk or fraud.

• Provide you with information, updates, or targeted advertisements relating to our home textile collections, based on the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our store effectively:

• Shopify: We use Shopify to power our online store. Shopify securely processes your data to keep our storefront running smoothly.

• Marketing & Analytics: We use tools like Google Analytics and Meta Pixels to help us understand how our customers navigate ORYX HOME, allowing us to optimize our collection layout and design.

• Logistics & Deliveries: We share your delivery details (name, phone number, and shipping address) with our courier partners to ensure your premium bedding arrives promptly at your doorstep.

4. Data Retention

When you place an order through ORYX HOME, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@oryxhome.com.